Welcome to soravideo.ai! These Terms of Service ("Terms") govern your use of the soravideo.ai website and its associated services and applications (collectively referred to as the "Service"), accessible at https://soravideo.ai. The Service is operated by the soravideo.ai team ("we", "us", or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you are not authorized to access the Service.
To access certain features of the Service, you may need to register for an account. When registering, provide accurate, complete, and current information. Failure to do so violates these Terms and may result in account termination. You are responsible for safeguarding your account password and for all activities under your account, whether authorized by you or not. Notify us immediately upon discovering any unauthorized use of your account or security breach. Note that if you purchase coins or a premium subscription and then request a refund or cancel your subscription during the trial period, any coins added to your account as part of the purchase or subscription will be removed.
Our Service may allow you to purchase virtual coins or subscribe to premium features. These purchases and subscriptions are subject to the terms and conditions of the Service.
Refunds will only be provided under the following circumstances:
If you decide to cancel your premium subscription during the trial period, please be aware that any coins received as part of that transaction will be deducted from your account. The cancellation of a premium subscription during the trial period will also result in the removal of any trial-related benefits, including coins, from the account.
To cancel your subscription, you must email [email protected] with your cancellation request. We require a reasonable amount of time to process your cancellation request. Please note that simply uninstalling the app or ceasing to use the Service does not constitute a formal cancellation of your subscription nor does it stop the subscription payments. Detailed information on the cancellation process can be obtained from our customer support.
We reserve the right to refuse a refund request if we detect any abuse of our refund policy, such as frequent cancellations or multiple refund requests. For detailed information on our refund process, or if you wish to cancel your subscription and request a refund, please contact our customer support. We aim to process your request as quickly as possible, subject to the terms outlined in these Terms of Service.
The Service is available "as is" and "as available". We disclaim all warranties, express or implied, to the extent permitted by law. You agree to use the Service legally and not to violate any applicable laws or regulations. We reserve the right to modify or discontinue the Service at any time without notice. We will not be liable if the Service is unavailable at any time or for any period.
soravideo.ai will not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of, or inability to use, the Service. This limitation of liability applies to damages of any kind, including but not limited to loss of profits, data loss, or other intangible losses.
The generation or sharing of pornographic content is strictly prohibited on our platform. This includes, but is not limited to, explicit sexual content, nudity, and any material that could be considered pornographic in nature. Any such content will be removed. We are committed to maintaining a safe and appropriate environment for all users.
We reserve the right to modify these Terms at any time. We will provide notice of material changes with reasonable advance. By continuing to use the Service after changes become effective, you agree to be bound by the revised Terms. If you do not agree to the new terms, you should stop using the Service.
If you have any questions about these Terms, please contact us.